JW

    Head of Research, AVO

    Dr. James Whitfield

    Dr. James Whitfield is Head of Research at AVO, where he designs and runs the controlled experiments that underpin the AVO methodology. His work focuses on how AI systems classify, weight and select businesses inside generated answers - and on the structural reasons most UK firms are silently excluded.

    Before joining AVO, James spent a decade in applied research across information retrieval and computational linguistics. He authors the AVO Visibility Index and leads the quarterly category research programme.

    He is the byline behind much of the AVO Insights catalogue, including the foundational essays on structural collapse, silent exclusion and category control.