JW
Head of Research, AVO
Dr. James Whitfield
Dr. James Whitfield is Head of Research at AVO, where he designs and runs the controlled experiments that underpin the AVO methodology. His work focuses on how AI systems classify, weight and select businesses inside generated answers - and on the structural reasons most UK firms are silently excluded.
Before joining AVO, James spent a decade in applied research across information retrieval and computational linguistics. He authors the AVO Visibility Index and leads the quarterly category research programme.
He is the byline behind much of the AVO Insights catalogue, including the foundational essays on structural collapse, silent exclusion and category control.
Authored
AI vs Search
The structural collapse of traditional discovery
Read Real-World TestsWe tested 50 businesses on ChatGPT. 94% were excluded.
Read Visibility FailuresThe hidden vulnerability: why your business appears fine
Read Client ResultsFrom selection to category control: building competitive moats
Read Real-World TestsInterpretability vs authority: which dimension matters most?
Read AI vs SearchWhy SEO alone cannot address machine-mediated demand
ReadOther team members